Privacy Policy
HormoneFriendly, respects the privacy of its clients and website visitors. We have created this Privacy Policy to make you aware of the information we may collect from you. Additionally, how we will implement your shared information from all our sites and any of our social media pages.
We make efforts towards protecting customer information. This may include making timely changes in our privacy policies. We believe all site visitors should look at our Privacy Policy before disclosing any of your sensitive information.
Our website is accessible through various devices such as mobile devices, desktops, tablets, etc., and the privacy policy is applicable to all devices.
WHAT INFORMATION DO WE COLLECT?
We collect the information that is shared while:
- Processing user's orders on our website
- User's shipping information
- In products that users might have shown interest in
- Personal information like name, age, address, phone number through verification call, email address, etc.
- All Pages the user visited
- Contacting for details
- Products purchased
- The source from which the user got to know about us
We may use this information to contact you and to provide you with information. We store the user’s password-related data encrypted in a secure location. We will also collect FTP, API, and server/website details for support and development reasons. You are responsible for changing the credentials once the work from our end is completed or for any other reason.
When you provide the information, you fill in terms and conditions, and only after that does that information reach us. From time to time, we make changes to the policy. So, the user is encouraged to regularly visit the website's policies to be aware of such changes.
Some information is automatically stored, i.e., IP addresses, Browser Information, Operating system, data, and location.
HOW DO WE USE THE GATHERED INFORMATION?
We use the gathered information in the following ways :
- Fill in the order and transaction-related information
- Send associated product emails
- Send new product information
- Any product-related and major/minor updates
- Improving the overall structure and user experience of the site to offer a personalized experience based on individual traits
- Conduct promotions, surveys, and marketing
- Telephonic conversations related to payments
- Emails & calls related to feedback
- Informational emails and calls
- Industry-related updates and news
- Scheduled Calling and online meetings
- Service and customization related emails
- Regular/Random notification emails
- Text messaging services
There is always a procedure to cancel the subscription to receive such emails and newsletters, after which the user won’t receive such updates.
CHILDREN'S POLICY
HormoneFriendly may contain content that is appropriate for children under the age of 13. Parents should know that children under the age of 13 may participate in activities that involve the collection or use of personal information. We use reasonable efforts to ensure that before we collect any personal information from a child, the child's parent receives notice of and consents to our personal information practices.
HormoneFriendly also may limit how we collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means we will be unable to provide certain functions of our services to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
We may ask users to verify their birthday before collecting any personal information from them. If the user is under the age of 13, our service will either be blocked or redirected to a parental consent process.
INFORMATION COLLECTED FROM CHILDREN UNDER THE AGE OF 13
HormoneFriendly may collect and store persistent identifiers such as cookies or IP addresses from children without parental consent for the purpose of supporting the internal operation of our services.
We may collect and store other personal information about children if this information is submitted by a child with prior parent consent or by the parent or guardian of the child.
HormoneFriendly may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or guardian of the child:
● First and/or last name
● Date of birth
● Gender
● Grade level
● Email address
● Telephone number
● Parent's or guardian's name
● Parent's or guardian's email address
For further details on the information we might collect, you can refer to the "What Information Do We Collect?" section of this Privacy Policy. We follow our standard Privacy Policy for the disclosure of personal information collected from and about children.
Parental Access
A parent who has already given the Company permission to collect and use a child's personal information can, at any time:
● Review, correct, or delete the child's personal information
● Discontinue further collection or use of the child's personal information
To make such a request, you can write to us using the contact information provided in this Privacy Policy
HOW DO WE DEAL WITH THIRD PARTIES?
Any associated affiliates may receive the personal information shared, and they may contact the user to offer their solution and services. Associated partners receive the necessary information of the clients to reach out to them to offer the complete service solution. We don’t allow any 3rd Parties to conduct the contest and surveys, and even if we do, we may prohibit them from using the information for any other purpose.
In the event of the business sale, all the information would be transferred to the next owner. But before that transfer happens, the user will get information that is related to them in the same way.
We may conduct advertisements using a third-party tool and share information like name, address, email address, and telephone number to display tailored-based advertisements of products that may best suit the purpose of an individual business.
We reserve the right to disclose your personal information if required by Law and as necessary to protect the interests, property, and rights of HormoneFriendly and the HormoneFriendly Affiliates. The HormoneFriendly website might also contain links to the 3rd Parties Websites.
Those 3rd Party Websites may use cookies to gather information. This Privacy Policy does not cover their (3rd parties) privacy setup. So, we suggest going through each site’s privacy policy separately.
We will use third-party software like HubSpot, Hotjar, MailChimp, Live Chat Facilitators, Google Analytics, and Google Adwords to track the visits of the prospects and for various purposes like re-marketing and re-targeting.
THE CHOICE TO OPT-IN / OPT-OUT
We want to be audible only for interested ears. If you don’t want to listen to us, you have the option to opt-out. Reach us at hormonefriendly01@gmail.com, and we will stop all communication with you. It won’t end. You can always rejoin us anytime.
With an email, the users can opt-out of any service-related mail or get their account deleted and end all communications with us.
The client can opt-out of any service at any time by removing the software and deleting/changing any information he has provided earlier.
An unsubscription link is at the bottom of every email sent to the user. Unsubscribe to HormoneFriendly by clicking that link.
HOW LONG IS YOUR INFORMATION STORED?
The user information stays with us as long as it is useful for both the organization and the individual. We may keep it as long as it is required for the purpose mentioned in the policy and as governed by the Law. HormoneFriendly's website is encrypted using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception.
WHAT ARE COOKIES, AND HOW DO WE USE THEM?
Cookies are small pieces of information transferred to your system instantly as you enter our website. The traffic log cookies are used for statistical analytics to tailor the user’s needs. The required data is immediately removed from our system when the purpose is fulfilled.
Cookies further our objective to allow you to take complete advantage of our site. You can always change your setting whereby you will be notified whenever a site is using cookies, and it will depend on your acceptance whether the information is transferred or not. None of the cookies used by affiliates and partners are covered under this Privacy Policy.
Learn more about how we use cookies from our cookie policy.
DATA TRANSPARENCY
To comply with GDPR policy, we are providing you with the option of requesting that we answer any questions you may have about your data.